Support Engineer

**Position, purpose & impact **As a Support Engineer in Global Tech Support, you will provide hands-on, customer-facing technical support that helps our customers operate Queue-it reliably during business-critical moments. Reporting to the Head of Global Tech Support, you'll join a global, collaborative support organization working across regions and cultures. This role bridges customer needs with technically sound solutions - validating feasibility, answering technical questions, and guiding customers through supported implementation patterns. You'll troubleshoot incidents and product or …